Here you’ll find answers to the most common queries about setup, features, pricing, and support — everything you need to get started and make the most out of BillerQ’s powerful business management platform.
Sign up on the BillerQ website or mobile app using your business email or phone number.
Once registered, you can customize your company profile, add your plans or services, and
start onboarding customers instantly.
You can manage, upgrade, or cancel your BillerQ subscription anytime from your
account settings. All changes take effect at the end of your current billing cycle.
Refunds are handled according to our refund policy. If you face any issue with billing
or payments, please contact [email protected] within 7 days for quick assistance.
Our support team is available 24/7 via chat, email, and WhatsApp.
You can also submit a ticket through your BillerQ dashboard for faster issue resolution.
BillerQ automates billing, collections, service tracking, complaint management,
and reporting — saving you time and ensuring accuracy.
It helps improve customer satisfaction and boosts your business efficiency.
Yes! You get real-time notifications, analytics reports, cloud backup,
technician apps, and integration with SMS and WhatsApp alerts — all designed to
simplify your operations.
Yes, BillerQ offers special pricing for multi-branch businesses and teams with multiple
technicians. Contact [email protected] for a customized quote.
Absolutely. BillerQ uses end-to-end encryption, secure cloud servers,
and role-based access to protect all your data.
Your business information remains private and safe at all times.
Yes, all users receive regular platform updates and performance improvements.
However, premium features and advanced modules may require an upgraded plan.
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